Archive for July 25th, 2008
BPOs build talent pool through CSR programs
By Jesus F. Llanto
Researcher, Newsbreak
July 22, 2008-It is like hitting two birds in one shot.
Faced with a shrinking talent pool, business process outsourcing (BPO) companies are using their corporate social responsibility (CSR) programs not just to help local communities but also to attract and train potential employees.
During the CSR Conference 2008 held in Makati recently, BPO executives said that more than improving the lives of communities, most of their CSR programs, particularly those that focus on education, have helped them build potential pool of workers and meet their demand for skilled workers.
Industry experts said most of their external CSR programs put emphasis in education and training of college students to address the mismatch between the quality of the supply of workers and the needs of the industry.
BPO firms have undertaken educational projects like establishing schools that offer free training on information technology (IT), donations of computers to schools, and offering and sharing technical expertise in drafting courses in colleges and universities.
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Photo: www.newsbreak.com.ph
